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Refund Policy

At Foreally LLC, we take pride in delivering high-quality drone visuals and creative media services across real estate, construction, special events, healthcare documentation, emergency response, and custom projects. Our goal is always to meet or exceed your expectations with every project.

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However, we understand that creative services are subjective. If you are not satisfied with the final deliverables, you may be eligible for a partial refund, provided that you notify us within three (3) calendar days of receiving the completed project. After this window, refunds or revisions may not be available.

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Our refund policy is designed to be fair, transparent, and to reflect the time, resources, and expertise invested in each project. We encourage open communication throughout the process to reduce the likelihood of dissatisfaction.

A legal disclaimer

The refund terms outlined on this page are provided for general informational purposes and are specific to Foreally LLC and its services. These terms do not constitute legal advice. Clients are responsible for reviewing this policy prior to booking or purchasing services.

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We reserve the right to update or modify our refund policy at any time without prior notice. The most current version will always be available on this page, and your continued use of our services constitutes acceptance of these terms. 

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Each refund request is evaluated on a case-by-case basis, and Foreally LLC maintains the right to approve or deny a refund at its sole discretion, within the framework of this policy.

Refund Policy

  • Eligibility for Refund

    • A partial refund may be issued if the client is unsatisfied with the final deliverables.

    • To be eligible, the client must notify us in writing within three (3) days of receiving the completed project (via email or official contact form).

    • Requests made after the 3-day window may not be honored.

  • Non-Refundable Circumstances

    • Refunds will not be issued in the following situations:

      • Client fails to communicate dissatisfaction within the 3-day window.

      • Dissatisfaction is based on subjective preferences that conflict with previously agreed creative direction or scope.

      • Cancellation by the client after work has already begun.

      • Situations beyond our control (e.g., poor weather conditions, denied flight permissions, inaccessible sites).

      • Failure to obtain necessary permissions, consents, or property access by the client.

  • Partial Refund Conditions

    • If a refund is approved:

      • The amount refunded will reflect only the portion of the project deemed unsatisfactory, minus time and resources already invested.

      • All deliverables related to the refunded portion may be withheld or revoked, depending on the circumstances.

  • Revision Before Refund

    • In most cases, Foreally LLC will offer to revise the deliverables in good faith before initiating a refund. Clients are encouraged to request edits or clarifications before seeking a refund.

  • How to Request a Refund

    • To request a refund, clients must:

      • Contact us within 3 calendar days of receiving the project

      • Provide specific details about the dissatisfaction

      • Include the project name, delivery date, and contact info

      • All requests must be submitted via email to foreallyllc@gmail.com

  • Payment Method and Timing

    • Refunds will be issued via the original payment method

    • Processing time may vary based on your bank or payment platform (typically 5–10 business days)

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Last Updated: July 30, 2025

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